Privacy Policy

 

Defining Personal Information:

 

When we refer to 'Personal Information,' we mean data that distinctly identifies, contacts, or pinpoints an individual or institution (entity). This includes details like names, contact email addresses, and contact phone numbers, all gathered to fulfil services and offer support. Anything beyond this scope is classified as 'non-personal information.' Any non-personal information submitted to us is treated as personal information until it's removed from our stored dataset. Your directly provided personal information will be utilized based on the permissions you grant us. In the case of institutions using our site subscription, they may share minimal personal information about their members to effectively manage member activities and progress.

 

Treating Personal Information:

 

Codes leading to personal information, acquired through third-party authentication systems, and/or device permissions granted for sensor, resource, and functionality usage, are also considered personal information and are subject to the same privacy standards.

 

Data Transfer, Storage, and Services:

 

Rest assured, user data is securely handled, including transmission between devices and applications through necessary cryptographic protocols. Franklin International Language Lab applications, as well as apps hosted on various platform stores for distribution, inherently seek identity authentication for e-learning activities and feedback.

 

Our Pledge to Security:

 

We pledge to safeguard your personal information through physical, business, and technical security measures. In the unlikely event of a security breach, we will promptly notify you for necessary actions. Data will be maintained until needed, or else it will be destroyed unless legal requirements dictate otherwise. Your entrusted data will never be shared, sold, or repurposed for anything other than its intended use—providing access, support, service, feedback, and important policy and feature notices.